Refund Policy
Eligible Products for Refund
We offer a 7-days No Questions Asked 100% Risk-free Refund Policy for pre-recorded courses and digital products that haven’t been downloaded or accessed.
Non-Refundable Products
No refunds will be issued for the following products under any circumstances:
- Live masterclasses and workshops
- Digital products that have been downloaded or consumed
- 1:1 coaching sessions
- Consultation services
- Any other personalized or live services
Refund Terms and Conditions
- Time Limit: Refund requests must be submitted within 7 days from the original purchase date.
- Eligibility: Refunds are only available for pre-recorded courses and digital products that have not been downloaded, accessed, or consumed.
- Processing Time: Approved refunds will be processed within 7-10 days of approval.
- Payment Return: Refunded amounts will be credited back to your original payment method.
- Request Method: All refund requests must be submitted through our official email Support on support@mostlykool.com.
We want you to have the best learning experience with us. Thank you for choosing our courses and learning resources to invest in your growth.